Terms of Service

“Account” means the account you create to access and use the Services.

“Authorized User” means an individual whom you authorize to access and use the Services through your account or workspace, subject to the limits and permissions of your applicable subscription plan.

“Content” means text, documents, files, images, prompts, instructions, data, information, or other materials submitted to, stored in, generated through, or otherwise processed by the Services.

“Customer Content” means Content that you or your Authorized Users submit, upload, connect, transmit, or otherwise make available to Writto through the Services.

“Input” means prompts, instructions, information, materials, or other Content provided by you to an AI-powered feature of the Services.

“Output” means text, content, information, or other material generated by the Services in response to your Input.

“Subscription Plan” means the Writto plan you select, including any applicable free or paid plan.

“Third-Party Services” means third-party products, services, applications, platforms, APIs, technologies, or content that are integrated with, connected to, or made available through the Services.

Writto provides AI-powered tools and features designed to assist with content research, planning, creation, optimization, management, publishing, collaboration, and related marketing activities.

The features available to you may depend on your Subscription Plan.

We may add, modify, improve, suspend, or discontinue features of the Services from time to time. Where required by applicable law, we will provide reasonable notice of material changes.

We do not guarantee that any particular feature will remain available for any specific period.

You may use the Services only if you are legally capable of entering into a binding agreement.

You may not use the Services if you are prohibited from doing so under applicable law.

If you access or use the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement. In such circumstances, “you” and “Customer” include both you and that entity.

You may need to create an Account to access certain features of the Services.

You agree to provide accurate, current, and complete information when creating your Account and to keep that information updated.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• Restricting access to your Account.
• All activity occurring through your Account.
• Ensuring that Authorized Users comply with this Agreement.
• Promptly notifying us of any unauthorized access or suspected security incident.

You may not use another person's Account without authorization.

We reserve the right to suspend or terminate Accounts that contain false, misleading, or fraudulent information or that otherwise violate this Agreement.

Subject to your compliance with this Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during your applicable subscription period.

This license is provided solely for your permitted business or personal use and does not transfer ownership of the Services or any Writto intellectual property to you.

You may not sublicense, resell, rent, lease, distribute, or otherwise make the Services available to third parties except as expressly permitted by your Subscription Plan or a separate written agreement with Writto.

Writto may offer free and paid Subscription Plans.

Each plan may have different features, credits, usage limits, storage limits, user limits, or other restrictions.

The applicable fees and plan details will be presented at the time of purchase or subscription.

We may change our Subscription Plans, features, pricing, or usage limits from time to time. Where required by law, we will provide reasonable advance notice of material changes affecting an existing paid subscription.

6.1 Paid Subscriptions

Paid subscriptions are billed according to the billing frequency selected when you subscribe.

Unless otherwise stated, paid subscriptions automatically renew at the end of each billing period until canceled.

By subscribing to a paid plan, you authorize Writto or its designated payment provider to charge the applicable fees to your selected payment method.

6.2 Credits and Usage Limits

Certain Writto features may use credits or other usage-based allowances.

Credits:

• Are provided according to your applicable Subscription Plan.
• May reset or expire according to the terms of that plan.
• Have no cash value.
• Are not transferable or redeemable for cash.
• May not be sold or exchanged.
• May be subject to reasonable usage restrictions.

We may modify our credit system, usage calculations, or limits as the Services evolve.

You may cancel your paid subscription through the cancellation method provided within the Services or by contacting us.

Unless otherwise stated, cancellation will take effect at the end of the current billing period.

You may continue to use applicable paid features until the end of that billing period.

Unless required by applicable law or expressly stated otherwise, subscription fees are non-refundable after a billing period has started.

If you believe you have been incorrectly charged, you should contact us promptly so that we can review the transaction.

You retain ownership of the rights you have in your Customer Content.

Nothing in this Agreement transfers ownership of your Customer Content to Writto.

You grant Writto a limited, worldwide, non-exclusive license to host, store, reproduce, transmit, process, and otherwise use Customer Content only as reasonably necessary to:

• Provide and operate the Services.
• Process your requests and generate Outputs.
• Maintain and secure your Account.
• Provide customer support.
• Prevent fraud, abuse, and security threats.
• Comply with applicable law.
• Perform our obligations under this Agreement.

You represent and warrant that you have all rights, permissions, and lawful authority necessary to provide Customer Content to Writto and permit us to process it as described in this Agreement.

You are solely responsible for Customer Content and for ensuring that it does not violate applicable law or the rights of any third party.

Writto uses artificial intelligence and third-party AI technologies to provide certain features.

You understand and acknowledge that AI systems can produce inaccurate, incomplete, biased, misleading, or inappropriate results.

Outputs may not always be unique, factually correct, current, or suitable for your intended purpose.

You are responsible for reviewing, editing, fact-checking, and approving any Output before publishing, distributing, or relying on it.

You should not rely on Writto Outputs as legal, medical, financial, or other professional advice.

9.1 Your Use of Outputs

Subject to your compliance with this Agreement, you may use Outputs generated for you through the Services for your lawful personal or business purposes.

However, the legal status and ownership of AI-generated material may vary between jurisdictions and depending on the nature of the Output.

Writto does not guarantee that any Output will qualify for copyright protection or other intellectual-property protection.

You are responsible for determining whether an Output is appropriate and lawful for your intended use.

Writto may use third-party AI providers and other technologies to provide AI-powered features.

Writto will handle Customer Content in accordance with this Agreement and our Privacy Policy.

Writto does not use Customer Content to train general-purpose AI models unless you have expressly agreed to such use or such use is otherwise permitted under an applicable agreement.

Where third-party AI providers process Customer Content on our behalf, such processing is subject to applicable contractual and technical safeguards.

You should not submit highly sensitive personal information, confidential information, trade secrets, or other information to Writto unless you are authorized to do so and the use of such information is appropriate for the Services.

11.1 Writto Property

The Services and all associated software, technology, interfaces, designs, documentation, features, trademarks, logos, graphics, and other materials provided by Writto (“Writto Property”) are owned by or licensed to CodeAce and are protected by applicable intellectual-property laws.

Except for the limited rights expressly granted under this Agreement, no rights in or to Writto Property are granted to you.

You may not:

• Copy, reproduce, modify, or create derivative works of Writto Property.
• Reverse engineer, decompile, disassemble, or attempt to discover source code.
• Sell, resell, sublicense, lease, or distribute the Services.
• Remove proprietary notices.
• Use Writto trademarks or branding without permission.
• Access the Services to build a substantially similar competing product in violation of applicable law or contractual restrictions.

11.2 Customer Content

As between you and Writto, you retain your rights in Customer Content.

Writto does not claim ownership of your Customer Content except for the limited rights necessary to provide the Services as described in this Agreement.

You agree to use Writto only for lawful purposes.

You must not use the Services to:

• Violate any applicable law or regulation.
• Infringe or misappropriate the rights of another person or organization.
• Upload malware, viruses, malicious code, or harmful content.
• Attempt to gain unauthorized access to the Services, Accounts, systems, or data.
• Interfere with or disrupt the operation or security of the Services.
• Circumvent usage limits, authentication systems, or security controls.
• Scrape, crawl, or systematically extract information from the Services without authorization.
• Use automated methods to access the Services in a manner that places unreasonable load on our systems.
• Abuse free trials, credits, promotions, or other offers.
• Impersonate another person or misrepresent your affiliation with a person or organization.
• Use the Services for fraudulent or unlawful activities.
• Use the Services to generate or distribute content that violates our Acceptable Use Policy.
• Attempt to reverse engineer or reproduce Writto's underlying systems.
• Use the Services in a manner that could damage, disable, overburden, or impair the Services.

We may investigate suspected violations and take appropriate action.

We respect the intellectual-property rights of others.

If you believe that content available through Writto infringes your copyright or other intellectual-property rights, you may submit a notice through the process described in our Copyright Policy.

We may remove or restrict access to content that we reasonably believe infringes applicable rights.

We may also suspend or terminate Accounts of users who repeatedly infringe intellectual-property rights where appropriate.

Writto may integrate with or provide access to Third-Party Services, including AI providers, payment processors, analytics services, cloud infrastructure, publishing platforms, and other applications.

Your use of Third-Party Services may be governed by separate terms and privacy policies.

Writto does not control and is not responsible for the availability, security, accuracy, functionality, or practices of Third-Party Services.

If you choose to connect a third-party account or service to Writto, you authorize Writto to access and use information necessary to provide the applicable integration.

Each party may receive information from the other that is confidential or proprietary.

The receiving party will use reasonable care to protect confidential information and will not disclose it except as permitted by this Agreement, required to provide the Services, or required by law.

Publicly available information, independently developed, lawfully received from another source without confidentiality restrictions, or already known to the receiving party without a confidentiality obligation will not be considered confidential.

This section does not limit our obligations regarding personal information, which are addressed in our Privacy Policy and any applicable data-processing agreement.

We maintain reasonable technical, organizational, and administrative measures designed to protect the Services and information processed through them.

Additional information about our security practices is available in our Security / Data Security Policy.

You are responsible for maintaining the security of your Account credentials and for using appropriate security practices when accessing Writto.

No method of transmission, storage, or electronic security can be guaranteed to be completely secure.

We aim to provide reliable and continuous access to Writto but do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.

The Services may be temporarily unavailable because of maintenance, upgrades, technical problems, security incidents, third-party failures, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue all or part of the Services.

From time to time, Writto may provide beta, preview, experimental, or early-access features.

Such features may be incomplete, modified, suspended, or discontinued at any time.

Unless otherwise stated, beta and experimental features are provided on an “as is” and “as available” basis and may not receive the same level of support as generally available features.

If you provide feedback, suggestions, ideas, or recommendations regarding Writto (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free right to use, reproduce, modify, and incorporate that Feedback into our products and services without compensation or attribution.

Feedback does not include your confidential information or Customer Content.

You may stop using the Services at any time.

We may suspend or terminate your access to all or part of the Services if:

• You materially violate this Agreement.
• You fail to pay applicable fees.
• Your use creates a security, legal, or operational risk.
• You engage in fraud or abuse.
• We are required to do so by law.
• We discontinue the applicable Services.

Where reasonably practicable, we may provide notice before suspension or termination. We may act without prior notice where necessary to protect Writto, our users, or others.

Upon termination, your right to access and use the Services will immediately end, except where otherwise stated.

Upon termination:

• Your license to access the Services will end.
• You remain responsible for any fees incurred before termination.
• Provisions that by their nature should survive termination will remain in effect, including intellectual-property rights, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions.

We may delete or anonymize your Account information and Customer Content in accordance with our Privacy Policy, applicable agreements, and standard retention practices.

Where export functionality is available, you are responsible for exporting any information you need before terminating your Account.

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, CodeAce disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.

We do not warrant that:

• The Services will meet your particular requirements;
• The Services will be available at all times;
• The Services will be error-free or uninterrupted;
• AI-generated Output will be accurate, complete, original, or suitable for your purpose;
• Content generated through Writto will achieve particular search, marketing, business, or financial results; or
• The Services will be free from security vulnerabilities or other harmful components.

You are responsible for evaluating and verifying information and Output generated through the Services before relying on or publishing it.

Nothing in this Agreement excludes or limits any warranty or right that cannot lawfully be excluded or limited under applicable law.

To the maximum extent permitted by applicable law, CodeAce and its affiliates, officers, directors, employees, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes loss of profits, revenue, business opportunities, goodwill, reputation, data, or anticipated savings arising from or related to your use of or inability to use the Services.

To the maximum extent permitted by applicable law, the total aggregate liability of CodeAce arising out of or relating to the Services or this Agreement will not exceed the total fees you paid to CodeAce for the Services during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in this Agreement excludes or limits liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless CodeAce, its affiliates, officers, directors, employees, agents, licensors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• Your violation of this Agreement.
• Your misuse of the Services.
• Your Customer Content.
• Your violation of applicable law.
• Your violation of a third party's rights.
• Your use or distribution of Outputs in violation of applicable law or third-party rights.
• Your fraudulent, negligent, or willful misconduct.

This Agreement and any dispute arising out of or relating to the Services will be governed by the laws of India, without regard to conflict-of-law principles.

The parties will first attempt to resolve any dispute through good-faith discussions.

If a dispute cannot be resolved informally, it will be subject to the jurisdiction of the competent courts in India, subject to any mandatory rights or protections available to you under applicable law.

Nothing in this section limits either party's right to seek urgent or equitable relief where permitted by law.

We may update these Terms from time to time to reflect changes to the Services, our business practices, applicable laws, or other circumstances.

When we make material changes, we may provide notice through the Services, our website, email, or another appropriate method.

The updated Terms will become effective on the date specified in the revised Terms.

Your continued access to or use of the Services after the effective date of the revised Terms constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

27.1 Entire Agreement

This Agreement, together with the policies and agreements expressly incorporated by reference, constitutes the entire agreement between you and CodeAce regarding your use of the Services and supersedes prior agreements concerning the same subject matter.

27.2 Severability

If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

27.3 Waiver

Our failure to enforce any provision of this Agreement does not constitute a waiver of our right to enforce that provision later.

27.4 Assignment

You may not assign or transfer your rights or obligations under this Agreement without our prior written consent, except where permitted by applicable law.

We may assign this Agreement in connection with a merger, acquisition, corporate restructuring, sale of assets, or similar transaction.

27.5 Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, government actions, internet or telecommunications failures, power failures, labor disputes, epidemics, or failures of third-party infrastructure.

27.6 Notices

We may provide notices to you through the Services, your registered email address, or other reasonable means.

You may contact us using the information provided below.